Contact Information

Address:
3301 E. Deseret Drive
St. George, UT 84790
USA

Email: info@zboost.com

Customer Support Available:
Monday – Friday
9:00am – 8:00pm EST

Saturday and Sunday
10:00am – 7:00pm EST

Email: support@zboost.com

Toll Free: 1(866) 294-1660

zBoost is a memeber of the
Wilson Electronics brand along with 
weBoost and WilsonPro 

FCC FAQ

Are signal boosters legal?

Although we cannot speak for ALL boosters, zBoost and boosters from zBoost are legal and use patented technology to monitor, adjust and power down to avoid harmfully interfering with the carrier networks.

ALL zBoost signal boosters are FCC certified.

What does the February 20, 2013 FCC ruling mean? 

The FCC adopted new rules to improve signal booster design so these devices won’t cause interference to wireless networks. Our Boosters do not interfere with the wireless providers network.

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If I already have a booster, do I need to do anything? 

Our Boosters do not interfere with the wireless providers’ network. You do not have to power down the zBoost consumer products, unless your wireless provider representative or the FCC specifically asks you to shut it down. Continue using them and look for the notice your wireless provider will send you regarding registration of the product with them.

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How do I register a new signal booster?

Before using your signal booster, you must register the device with your wireless provider and have your provider’s consent. AT&T, Sprint, T-Mobile, Metro PCS, Verizon and 90 rural carriers have already given consent for all consumers to use this device. Most wireless providers consent to the use of signal boosters. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider. 

What are the FCC requirements for signal booster manufactures?

TABLE 1: FCC Requirements for Signal Booster Manufacturers

Requirements

zBoost

Comply with technical parameters (e.g., power and unwanted emission limits) for the applicable spectrum band, and RF exposure requirements for the type of device (i.e., fixed or mobile)

Automatically self-monitor operations and shut down if not in compliance with our technical rules

Power down, or shut down, automatically when a device is not needed, such as when the device approaches the base station with which it is communicating

Where can I find the FCC Consumer Advisory for signal boosters?

Read the full text of the FCC advisory here.

Where can I find additional information regarding the FCC and signal boosters?

For more information, visit the FCC Signal Booster site here.